There are many things to consider when choosing a rehabilitation program. These Frequently Asked Questions (FAQs) will hopefully answer some of your questions about rehabilitation and recovery at The Banyans Health and Wellness.

A biopsychosocial approach is a framework of therapeutic support incorporating the physical body (bio-), mental and emotional being (-psycho) and human need for social connection (-social). Our multidisciplinary approach to therapy ensures that all of these areas are restored and recalibrated throughout each individual program.

Programs at The Banyans are therapeutically diverse and intensive, offering up to five times more therapeutic hours compared to other private or hospital programs. With up to seven sessions per day, this dramatically increases the pace, power and potential of success for long-lasting recovery.

The Banyans Health and Wellness is a quality accredited facility, holding the same quality standards as private hospitals. This means that we have undergone a quality audit, and have been found to offer exactly what we say we do.

We offer entirely one-on-one therapy at all times – not only with your psychiatrist, but with all of your professionals: your psychologist, equine-assisted therapist, art therapist, music therapist, nurses, doctors, and personal trainers.

All our therapists and clinicians are degree-qualified and registered with the relevant associations. Our team are highly experienced and recognised by the Australian Health Practioner Regulation Agency (AHPRA) or industry-specific body (such as Exercise and Sports Science Australia or the National Eating Disorders Collaboration).

Our quotes are entirely upfront, with no hidden costs or ongoing charges.

Many of the therapeutic and support team at The Banyans is available to offer support following a residential program. Once you are a part of The Banyans family, you are always a part of The Banyans family.

The Banyans is located in South East Queensland, approximately 40 minutes from the Brisbane Airport.

The Banyans Health and Wellness offers individually tailored programs depending on your circumstances and recovery needs. As such, each program will vary in length based on recommendations from our Clinical Director. A program for stress may be five to seven days, whereas longer term depression may be four to six weeks. All guests also receive a post-residential support phase, which can last up to one year.

In Australia, you can apply for early access to your superannuation on compassionate grounds if you need financial assistance to pay for out-of-pocket mental health or addiction rehabilitation programs. This also applies to funding rehabilitation programs for your dependants. Find out more here.

Similar to the duration of your stay, a program at The Banyans will vary in cost depending on your length of stay, therapy needs and recovery goals. Our team will be upfront and honest with you about our all-inclusive quotes. Our residential programs begin at $19,950 and our day programs begin at $3,350.

Unfortunately, very little of your program at The Banyans Health and Wellness may be covered by private health insurance. Our recovery residence is not a hospital, and private health insurance does not currently cover private residential addiction treatment or recovery facilities in Australia. Some guests can treat a program as a business expense, depending on your circumstance. Other guests look into accessing their superannuation to fund a program.

The Banyans Health and Wellness welcomes a maximum of ten guests at any time, ensuring personal attention and thorough therapeutic attention. Although it is rare a guest has to wait for a vacancy, our team will support the guest prior to their admission to ensure they arrive in the best possible shape.

As such, you may have to wait until a guest leaves our residence before you can arrive, however this can be readily discussed with our Intake Team.

Yes, The Banyans offers both residential treatment and outpatient, day programs. Our residential programs range from a period of two to eight weeks. Our flexible day programs offer an accessible alternative to our residential programs, with the day programs taking place once a week, for up to 8 weeks.

The Banyans Health and Wellness does everything within logical reason to ensure the privacy and confidentiality of every guest.

This is applied formally through a signed confidentiality agreement of every guest, visitor, staff member of The Banyans and onsite contractor.

In practice, The Banyans does not disclose any association of guests with The Banyans Health and Wellness unless necessary, both before, during and after a residential program. This includes unbranded cars, no uniforms with The Banyans logo, use of personal names rather than “The Banyans” on bookings or reservations, and prohibited social media connection between staff and guests.

Our personally tailored programs at The Banyans mean that every guest will have unique goals, and therefore, success will mean something different for each one. What we do see however, is that guests of The Banyans experience measurable improvements. For more evidences of our program results, you can read some case studies here.

Internet access is not provided during your stay. However, you may arrange your own Wifi access (via dongle or 4G Hotspot) with our Clinical Director if you need to access a secure connection for business purposes.

Most of our guests take a period of digital detox from their devices so they can focus on their recovery and support.

You are able to contact your loved ones periodically using a house-device common use.

No. The Banyans is a Healthcare Organisation. As an evidence based treatment program, The Banyans recognises attention to spirituality in serious illness and in health has been found to be a vital part of whole person-centered care*.

As part of whole person care, The Banyans are proudly inclusive and support and accommodate anyone who wishes to include spirituality within their treatment program, whatever that may look like to them personally. That may be an affinity to a religious tradition, connecting with nature or other ways of giving attention to or exploring spirituality.

All people are respected and welcomed at The Banyans, and we can accommodate religious dietary requirements such as Kosher and Halal, as well as other requests to accomodate personal spiritual practice and traditions.

As a healthcare organisation, we provide safe and welcoming environment for anyone wishing to seek help, no matter who they are or what they believe in.

The Banyans founding values of care, respect and joy draws from the best of the Christian tradition of welcome, hospitality and respect for the intrinsic value and free will of each person. Every person matters and is respected and cared for to freely engage in their therapeutic treatment program.

* More information about evidence from the last 20+ years can be found at the Harvard study here.

The Banyans offers a ground floor suite that has been designed for wheelchair access, including dual access to the suite, a push button entry, wide doors and wheelchair accessible bathroom. In addition, The Banyans is welcoming of every individual, including those from overseas, Indigenous Australians, LGBTIQ+ and those living with a disability.

Your recovery is the single most important focus of your stay with us. That will include a mixture of therapy, rest and relaxation, pathology appointments, exercise and more. Your schedule is filled with activities that have proven to be effective in recovery and the rehabilitation process. Your first week will have a number of assessments and some of these are done off-site, so we balance this activity with the opportunity to rest. Sleep is an important part of rehabilitation and recovery, allowing your brain and body to heal. Some of the activities in your schedule are designed to promote sleep hygiene to help you get the best sleep you’ve had in a long time.

Yes. The amount of contact will vary at different stages of their program, however The Banyans Health and Wellness is supportive of loved ones connecting with guests throughout their stay. In some cases, onsite and offsite visits can be arranged in consultation with the Clinical Director and your psychologist.

We believe in both balance and self-empowerment at The Banyans Health and Wellness. Our team will organise your daily schedule, and will incorporate times for therapy, exercise, and personal rest and relaxation. Our team will not enforce any activity, and it is within the discretion of each individual to decide how they engage in activities throughout their residential program. The more you engage with your personalised program, the more you will benefit.

Although The Banyans advocates a healthy lifestyle and would not recommend smoking, we believe in removing obstacles to getting well.  As such, The Banyans permits the use of some cigarettes.

According to Queensland’s Health (Drugs and Poisons) Regulation 1996 (HDPR), The Banyans does not permit:

  • loose tobacco products;
  • electronic cigarettes;
  • any product that contains liquid nicotine.

The Banyans has a number of smoking areas for guest use. Guests are required to bring enough cigarettes for the duration of their stay, as more will not be provided once you arrive. The Banyans also provides nicotine patches and other “Quit” programs for guests who wish to quit smoking while at The Banyans.

In the same way that we service our cars, we too need a little “top up” sometimes. Guests at The Banyans often choose to engage in a shorter  “Rest and Refresh” program to maintain positive health and lifestyle changes during recovery.

It’s important that your loved one makes the decision for themselves about seeing treatment for their addiction or mental health condition. If they are not yet ready to make that decision, it can be heartbreaking for family members. In situations like this, the most important thing you can do is assure them of your love and remind them that when they do want help, you will support them in this decision.

If you think your loved one could benefit from a trained counsellor helping you to discuss treatment options, we can connect you with a trusted intervention service.

It’s also important to care for yourself during periods when a loved one is suffering from a chronic disease such as addiction. Find a psychologist or other mental health professional to undertake therapy with, so that you ensure you are caring for your wellbeing.