Privacy policy


Privacy Policy and Terms of Use

Effective Date:  July 2024

 

Summit Consortium ABN 39 608 558 201 trading as The Banyans Health and Wellness is a member of Sana Health Group which provides medical and rehabilitation services. This Privacy Policy applies to all members of Sana Health Group including General Mental Health Holdings Pty Ltd ACN 648 822 548 trading as Sana Health Group and its wholly owned subsidiaries Summit Consortium Pty Ltd ACN 608 558 201 trading as The Banyans Health and Wellness and other business and trading names, and Byron Private Pty Ltd ACN 601 123 693 trading as Byron Private and other business and trading names. Any reference in this Privacy Policy to “we” or “The Banyans” means and includes Sana Health Group and its related and associated members.

We take our obligations under the Privacy Act 1988 (Commonwealth) to protect your personal information very seriously and will only collect, hold, use and disclose your personal information in order to provide, improve and personalise our services for you and to operate our business effectively.

This privacy notice applies to information collected by our website: http://thebanyans.com.au, except where stated otherwise.

It explains:
• The information we collect from you;
• With whom this information is shared;
• How it can be corrected;
• How it is secured;
• How policy changes will be communicated; and
• How to address concerns about the use we make of personal data.

Information we collect
• Your Name;
• Your Email address;
• Your Telephone number;
• The State or Region in which you live; and
• Other information necessary to provide services to you

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via the online webform, email or other direct contact with you or which is provided on your behalf. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation, unless it is necessary to fulfill your request to us to provide services to you or is otherwise in accordance with this Privacy Policy.

There are other circumstances where we may be permitted or required by law to use or disclose your personal information. For example, we may disclose your personal information to Medicare, Police, insurers, solicitors, government regulatory bodies, tribunals, courts of law, hospitals, or debt collection agents.

Unless you ask us not to, we may contact you via email in the future to provide educational emails, updates to our programs, or amendments to this policy.

Teaching And Research

We may use de-identified information, sourced from your personal details, for enhancing internal educational activities and to oversee, refine, and improve our services.

Your personal data may also be used to supply third-party entities, including academic institutions and governmental bodies, with a collective, de-identified health dataset regarding patient records. These third-party entities may use the de-identified datasets for their operational needs. If you do not wish for your personal details to be incorporated into a de-identified dataset, please let us know in writing that you wish to opt out. Opting out will not affect your ability to access our services.

Direct Marketing

We may use the personal information we collect from you for direct marketing purposes.
Your personal information may also be used to supply third- party entities de-identified data to provide marketing services on our behalf.

If you do not wish for your personal information to be used for direct marketing, or to be provided to third parties for marketing purposes, please let us know in writing that you wish to opt out. Opting out will not affect your ability to access our services.

Your Access to and Control Over Information

You may opt out of any future contact from us at any time. You can request us to do the following at any time by contacting us via the email address or phone number provided on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data

Registration

In order to make an enquiry to The Banyans, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself.

Sharing

We share anonymous aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We may partner with other parties to provide specific services to you. When you request these services, we will share information that is necessary for the other party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Security

We take precautions to protect your information. When you submit information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (e.g. advertisers). However, we have no access to or control over these cookies.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Notification of Changes

We reserve the right to amend changes to our privacy policy without direct notice to you. Changes will be reflected on this webpage.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1300 830 275 or via email at welcome@thebanyans.com.au.

A personalised reset for mental health, addiction, and emotional wellbeing.

Whether you’re navigating substance dependency, chronic stress, burnout, or mental health concerns like anxiety, depression or emotional overwhelm, the Foundations Program provides a structured, private opportunity to begin again—calmly, confidentially and with expert care.

This residential program is ideal for individuals seeking a meaningful reset, delivered through one-on-one therapeutic care, medical oversight, and holistic supports. With no group therapy, no shared rooms and no judgement, Foundations offers a safe and focused pathway to reclaim your health.

This program is suitable for those not requiring complex or prolonged psychiatric stabilisation. If a more intensive medical approach is needed, we may recommend our Comprehensive Program.

High quality clinical care

Program Types

The Foundations Program offers structured, personalised support for individuals facing burnout, mental health challenges, or addiction who may not require the intensive care provided by our Comprehensive Program.

We recognise that complex conditions demand tailored care rather than a one-size-fits-all approach. From your initial enquiry, our experienced team works closely with you to develop and continually refine a customised treatment pathway. This approach leverages a collaborative, multidisciplinary model designed to support sustained recovery.

Don’t see your condition below?
Connect with our team to discuss your options.

Mental Health

Tailored treatment designed for anxiety, depression, trauma, stress and burnout; we combine psychological therapy with holistic support helping you to restore emotional balance, reconnect, manage and thrive.


  • Depression / Anxiety
  • PTSD / CPTSD
  • ADHD
  • Anxiety
  • Grief

Addiction & Dependency

A recovery program that addresses the psychosocial and physical drivers of addiction. Medical care including a psychiatric review, SMART Recovery, and an optional medical detox are included to support you in regaining control, stability and meaningful connections.


  • Alcohol
  • Drug
  • Gambling
  • Gaming
  • Sex / Porn

Stress & Burnout

Our Stress & Burnout program provides targeted mental and physical rejuvenation through personalised psychological, physical, and holistic therapies. Designed to restore clarity, relieve stress, and reconnect individuals with what truly matters, the program offers one-on-one support from an experienced multidisciplinary team dedicated to fostering mental clarity and wellbeing.


  • Episodic/ Acute Stress
  • Chronic Stress
  • Occupational Burnout
  • Emotional Burnout

A confidential healing environment

Set in the Pristine Brisbane Hinterland. Secluded & Secure.

Book a call

Individually tailored & designed

Program Inclusions

Regain stability through psychologically lead care with our Foundations Residential Program.

The Foundations Program is tailored to each guest’s needs and goals. It includes one-on-one sessions daily across psychological therapy, physical health, medical support and wellbeing, all designed to reduce overwhelm and restore momentum. Explore the program inclusions for the Foundation Program below.

Why choose The Banyans

  • Private and discreet luxury rehabilitation
  • 96% of guests reported a positive impact
  • Evidence-based medical care
  • Set amongst pristine natural surrounds
  • Gold-standard one-on-one therapy
The Banyans residence luxury rehab

Our residences

Two World-Class Facilities

The Banyans offers two distinct residential locations, each set amongst the natural beauty of the Brisbane Hinterland. Designed for privacy, comfort and focused care, both provide a tranquil environment where expert clinical treatment meets the ease of home. 

Program Upgrades

Suite Upgrade

From $430/n

Medical Package

From $5,100

Relationship Retreat

From $17,375

Supported Program

From $15,000

Day Program Aftercare

From $9,900

Performance Package

From $5,730

Executive Transfer

From $5,000

Personal Concierge

From $200

Our Approach To Aftercare

Book a Call

We understand that wellbeing is a journey, not a destination.

To support your sustained recovery beyond residential treatment, our program includes aftercare services. Additionally, we can choose to engaged in an 8-week series of structured programs, one day a week, to provide ongoing support and practical assistance to build back strongly once you return to day to day life.

The Banyans Health Plus in Bowen Hills

Day Programs

Our Day Programs offer focused, weekly care within our purpose-built recovery facility in Brisbane’s inner city. Benefit from private, tailored one-on-one sessions in a tranquil environment, where practical tools and expert guidance are provided to help you navigate the transition back to daily life.

A short-haired female guest attending The Banyans Health Plus day rehab facility in Bowen Hills

Included Aftercare

Building upon your program progress, our aftercare service provides personalised, ongoing support and maintained connection. Through regular Telehealth sessions, we gain a deeper understanding of your evolving needs and tailor guidance accordingly. This collaborative approach to reintegration, ensures you receive the right support for each stage of your journey.

The Next Steps

1

Make an enquiry

Make an enquiry on +61 1300 226 926 or using the form below.

2

Tell us your story

Discuss your needs, concerns and program suitability with our Intake Team.

3

Clinical Consultation

Complete an Intake Assessment and secure your program.

4

Welcome to The Banyans

Begin your journey toward recovery with The Banyans.

Chat to Us

Call our friendly team on:

1300 226 926

Experience The Banyans' Difference

Contact our friendly Intake Team for a caring, confidential discussion about how The Banyans can help you to regain control and reclaim your life.

Our Interdisciplinary Team

Industry Leading Professionals

Meet the Full Team

Our residential treatment program is meticulously designed by a team of world-class professionals, drawing upon the latest research and developments in mental health and addiction recovery to ensure consistent clinical excellence.

Dr Gavin Brown

Clinical Director/ Clinical Psychologist

Dr Sampath Arvapalli

Medical Director

Ruth Limkin
Ruth Limkin

Founder and Managing Director

NSQHS Accredited Rehab

The Banyans, along with other Sana Health Group mental health and addiction treatment facilities, adheres to the National Safety and Quality Health Service (NSQHS) standards – the benchmark for all Australian hospitals

Our initiative to attain this accreditation demonstrates our dedication to an evidence-based approach grounded in best practice clinical governance, ensuring continuous improvement and exceptional client outcomes.

Client recovery stories

A gold-standard approach to recovery through compassionate, evidence-based care.

These testimonials, shared with utmost confidentiality, reflect the very real journeys of individuals navigating recovery. Whilst each guest’s journey is unique, these stories offer insights into the transformative potential of The Banyans’ leading mental health and addiction treatment programs.

It was a wonderful challenging, incredible journey, one which literally saved my life. It gave me not just a reason to keep going but to look forward to a much fuller, enriching life ahead. I found myself here. Through all the facets of the program I discovered myself again and found what I truly value.

Previous Guest

Thank you for helping me at this point in my life. I feel so different to when I arrived, and I am excited to return home fresh and with a new understanding of the underlying issues that have caused me to run off track all my life. This was truly a life-changing experience for me. Thanks to all the coaches, personal trainers, housekeeping, chefs and the clinical team for your support.

Previous Guest

The banyans has been the only recovery facility that has worked for me. The comprehensive one on one specialist treatments and the holistic approach has been a life changing experience. This has been a healing journey mentally and physically and provided tools for me to carry throughout life. I arrived here feeling empty and hopeless and I leave here with hope, positive energy.

Previous Guest